Privacy Policy

Title

Last updated: April 2024

This Privacy Policy details how your personal information is collected, used, and shared when you visit or purchase from www.Talosbo.com.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

what personal information we collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "Personal Information", we are referring to information that identifies, relates to, describes or can be associated with you.It includes both Device Information and Order Information.

information we collect directly from you

Information that you directly submit to us through our Services may include:

  • Basic contact details, including your name, address, phone number, and email.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information, including your username, password, and security questions.
  • Shopping information, including the items you view, put in your cart, or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to provide us with certain information about yourself directly. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

information we collect from device

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies").

  • "Cookies" are data files placed on your device or computer and often include a unique anonymous identifier. Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics, and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
  • "Log files" track actions occurring on the site and collect data, including your IP address, browser type, internet service provider, enter/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the site.

information we obtain from third parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

how do we use your personal information

We generally use order information collected to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • We use Device Information collected to help screen for potential risk and fraud (in particular, your IP address) and, more generally, improve and optimize our site.

how we disclose personal information

We do not sell, rent, or lease your personally identifiable information.

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners, including Shopify, to provide services and advertise to you. 
  • For more information about targeted advertising, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
  • You can opt-out of targeted advertising by using the links below:

               Facebook: https://www.facebook.com/settings/?tab=ads

               Google: https://www.google.com/settings/ads/anonymous

               Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Our business and marketing partners will use your information in accordance with their privacy notices.

user generated content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone. We do not control who will have access to the information that you choose to make available to others and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available or for the accuracy, use, or misuse of any information that you disclose or receive from third parties.

third-party websites and links

Our Site may feature links to websites or other online platforms operated by third parties. If you choose to follow links to sites not affiliated with or controlled by us, it is advisable to review their respective privacy and security policies, as well as other terms and conditions. We neither guarantee nor assume responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information shared on public or semi-public venues, including third-party social networking platforms, may be accessible to other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not inherently imply any endorsement of the content on such platforms or of their owners or operators, except as explicitly disclosed on the Services.

children’s data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the provided contact details to request its deletion. As of the Effective Date of this Privacy Policy, we do not possess actual knowledge that we engage in the "sharing" or "selling" (as defined in applicable law) of personal information of individuals under 16 years of age.

security and retention of your information

Please note that no security measures are infallible, and we cannot guarantee "perfect security." Additionally, any information transmitted to us may not be secure during transit. We advise against using unsecured channels to communicate sensitive or confidential information to us. The duration for which we retain your personal information depends on various factors, including the necessity of such information for account maintenance, provision of Services, compliance with legal obligations, dispute resolution, or enforcement of other applicable contracts and policies.

do not track

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

your rights 

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please get in touch with us through the contact information below.

 

Please note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the site) or pursue our legitimate business interests listed above. Your information will be transferred outside of Europe, including to Canada and the United States.

 

We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

data retention

When you place an order through the site, we will keep your Order Information for our records unless and until you ask us to delete it.

changes to this privacy policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

contact us

For more information about our privacy practices, or if you have questions, please contact us by email at info@talosbo.com.